PROGRAM INFORMATION

The Importance of Business Referrals

Referral Coach International founder Bill Cates talks to Jeff about the importance of business referrals.

Bill Cates
Founder, Referral Coach International
Referral Coach International

The Latest Developments in Maritime Technology

The Maritime Institute of Technology and Graduate Studies in Linthicum Heights has been providing high-quality maritime training to military and commercial mariners for over 30 years. This year the facility opened a brand new simulator training center, and our Yolanda Vazquez hopped aboard for a first-hand glance at their latest developments in technology.

Baltimore Sun Extra: Easing taxes on mutual fund gain

Mutual fund investors, brace yourselves: you might be in for your biggest tax bite since 2000. Around this time each year, funds pass on dividends and capital gains earned on the sale of securities to investors. This year's distributions are expected to be exceptionally high, partly due to the volatile stock market.

Eileen Ambrose
Reporter, The Baltimore Sun
Go to The Sun article

Smith Business Close-Up:
Navigating the Digital Landscape

New technology has made it easy to create digital versions of music, newspapers, magazines, books, television shows and movies - but not without challenges, such as how to make the content readily available to consumers while fairly compensating the producers. This issue has been raised by striking Hollywood writers, whose demands include a cut of the profits studios reap from digitized content.

In this edition of Smith Business Close-Up with the University of Maryland's Robert H. Smith School of Business, Professor P.K. Kannan discusses the opportunities and challenges created by the increasing digitization of content and how consumers, retailers and those that produce the original content can best capitalize.

Professor P.K. Kannan
Harvey Sanders Associate Professor, Marketing and the Director of the Center for Excellence in Service
Robert H. Smith School of Business
Robert H. Smith School of Business

P.K. Kannan is the Harvey Sanders Associate Professor Marketing and the Director of the Center for Excellence in Service at the Smith School. Professor Kannan is a recognized expert in the fields of new product/service development, customer relationship management, Internet retailing, and pricing and marketing models/research.