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About MPT

Contact Us

Telephone: 410-356-5600 or 1-800-223-3678 (toll-free) | Address: 11767 Owings Mills Blvd., Owings Mills, MD 21117

Viewer Services

Viewer Questions, Program Scheduling, Information & Comments

You have options to contact Viewer Services at MPT. You can:

A. Complete this form
B. Call 410-581-4097 | TDD 1-800-627-6788
When leaving a message, please include the correct spelling of your name, the best contact phone number to reach you, and the reason for your call.

Online Shop Contact Information

1-800-873-6154 storemanager@mpt.org

Membership

You have options to contact Member Services at MPT. You can:

A. Complete this form
B. Call 1-800-522-8915 | TDD 1-800-627-6788
When leaving a message, please include the correct spelling of your name, the best contact phone number to reach you, and the reason for your call.

Planned Giving | Leadership Society

410-581-4361

Vehicle Donation

410-581-4075 or toll-free 1-888-777-9633 modo@mpt.org

Special Events & Community Engagement

Special Events

410-581-4071 events@mpt.org

Community Engagement/Outreach

410-581-4250 outreach@mpt.org

Travel

410-581-4250 kpenczek@mpt.org

Education

Thinkport

410-581-4042 thinkport@mpt.org

Early Childhood Education

410-581-4378 krespass@mpt.org

Technical Facilities

Broadcast Transmission

410-581-4033 engineering@mpt.org

Facility Rentals

rentals@mpt.org

Closed Captioning

For questions and information: click here

Want to intern, volunteer or work at MPT?

Internships

intern@mpt.org
Click here for current internship opportunities

Volunteers

410-581-4035 volunteer@mpt.org

Human Resources

Click here for current employment opportunities

Customer Service Pledge

MPT is a public service and educational media organization that serves members, donors, viewers, and the community at large. We pledge to serve these individuals and their families first by listening closely to fully understand their needs, concerns, and requests.

We want our constituents to know they are important to us and that they are appreciated. We do this by demonstrating patience, respect, and responsiveness. Whether a caller gets in touch for just a friendly chat or needs help with a problem, we'll listen closely and be sincerely interested, never forgetting that our constituents also deserve fast, efficient service. We are an organization that values kindness and understanding more than formal business protocols.

MPT will do its utmost to help our constituents understand our services, technology, and systems so they can fully appreciate and engage with our content.

We strive to be timely in our responses, say “yes” whenever possible, always fulfill what we promise, and apologize when something goes wrong. MPT will work to exceed expectations, always thanking our members, donors, and viewers and soliciting their feedback at every opportunity. This is our customer service pledge.