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About MPT

MPT's Mission

Maryland Public Television enriches lives and strengthens communities through the power of media.

Guiding Values

Lifelong Learning
We believe that people want to know and understand the world around them, and that all of us are nurtured by exposure to the arts, nature, history, and science.

Caring for Others
We believe that children deserve a safe and substantive learning environment that helps them achieve their potential. We believe older adults offer invaluable experience and wisdom; their independence and vitality should be encouraged, their stories and dignity honored.

Self-Renewal
We believe in taking leisure time to refresh and rejuvenate; a respite from the pressures of modern life helps renew physical, spiritual, mental and social well-being, leading to hope for a better tomorrow.

Mutual Respect
We believe that our society is enhanced when people have access to diverse perspectives presented in a balanced way and free from commercial influence.

Civic Engagement
We believe that individuals who participate in civic life are more content with their lives, and that our shared world is made better when people engage with their communities.

MarylandPublicTV

2021 Station Presentation

Annual highlights from Maryland Public Television.

Customer Service Pledge

MPT is a public service and educational media organization that serves members, donors, viewers, and the community at large. We pledge to serve these individuals and their families first by listening closely to fully understand their needs, concerns, and requests.

We want our constituents to know they are important to us and that they are appreciated. We do this by demonstrating patience, respect, and responsiveness. Whether a caller gets in touch for just a friendly chat or needs help with a problem, we'll listen closely and be sincerely interested, never forgetting that our constituents also deserve fast, efficient service. We are an organization that values kindness and understanding more than formal business protocols.

MPT will do its utmost to help our constituents understand our services, technology, and systems so they can fully appreciate and engage with our content.

We strive to be timely in our responses, say “yes” whenever possible, always fulfill what we promise, and apologize when something goes wrong. MPT will work to exceed expectations, always thanking our members, donors, and viewers and soliciting their feedback at every opportunity. This is our customer service pledge.